Lindsay’s In Business: PART 86. Building Capability

people sitting around brown wooden table under white pendant lamp inside room

Photo by Christina Morillo on Pexels.com

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

We have 3 jobs in progress and almost all 40 places for January’s training are booked up!  The pressure is on to get the best Mirror Mirror training programme finished before Xmas. Meantime, it’s 22.00 and I’m typing in pyjamas. I want to get this written before tomorrow.

My youngest daughter was off school sick today – that hardly ever happens. She lay on the sofa looking cute interrupting my work every 5 minutes with attention-seeking comments. She’s such a sweetie but the experience for me was a mixed back: a test of infuriation, caring, patience and acceptance all at the same time.  By about 14.00 I had given up on my well-intentioned plans to spend the whole working on the training course and succumbed to distraction.

Actually, I have 6 days over next two weeks blocked to prepare the training delivery.  And what a crucial task.  Getting this right means growth. The trainings are one day virtual Mirror Mirror courses scheduled with 10 participants per time.  From the pilot training course I delivered over the summer, this one will be a major improvement.  You could say I’ve been preparing for it for months.  The content brings together the new sample reports, the new messaging, the new processes, the new concepts and new commercial parts of the business.

I’m pleased with the format of the training day.  It starts in advance of the training day with pre-read / pre-watch videos.  The day programme consists of three online sessions – each one interactive so the participants can think things through and learn from each other. There’s offline reading and tests in between the sessions. Finally, individual 2-way feedback sessions culminate in a pass or fail situation – although I’m sure most people will pass.

I might have to skulk out to coffee shops over the Xmas break to get everything properly prepared – there’s so much to do.

Sometimes I think I’m neglecting my daughters a bit with the extra hours I’m squeezing in. But then I realise I’m just busy, like any other working mum and there’s no point in feeling guilty about it.  I’m probably more being an example to them – showing them that if you’re the working type, it is possible to find a balance that works for everyone.

And as the girls are 11 and 12, they’re starting to ask questions and listen to my explanations about what I’m doing and why.  Wouldn’t it be great if they could work for Mirror Mirror – or take it over one day?

Anyway – it looks like we already have quite a team.  I have Miss X in Berlin on Product Development (involved from day 1), Miss Y is a contractor based in Maastricht who helps on the IT side, and now I have Miss Z on board with Operations Management. She’s living quite close by, now wanting to get back into the workplace for 20 hours a week or so after her kids have left home.

It takes time to explain what’s needed and set up all the back-office processes with someone new. Miss Z has spent the first two weeks getting set up with software and learning how to use the reporting tool.  We’ve set up a new job process and are using it now.

I’d like her to support on training administration, social media, materials development…  it’ll be great once she’s up to speed.  Finally, I’ll be able to concentrate on growth.

But it’s back to preparing the training for now. Wish me luck!

Mirror Mirror – a team alignment diagnostic tool and process in one, helping people align to the strategy, as well as each other.

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