Category Archives: Articles

Lindsay’s In Business: PART 89. From control to intuition 

Trust

Conceptual image – success of teamwork. Objects isolated over white

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I wrote last time about not trying too hard, about not trying to push Mirror Mirror onto other people, learning that if you show respect for their space and their decision, they’re more likely to come towards you.

Since then, I’ve been very conscious of a big area of discomfort: the thought that 2020 will be all about marketing.  And I draw away from that.  I’ve had too many experiences of putting a ton of effort in and feeling like it all disappears into a vacuum.  No results. No responses. Just a waste of time.

But I know that’s not true.  And I know I have more traction these days. I have people willing to spread the word, people advocating the use of Mirror Mirror.

What’s been happening….

  • The first two weeks in January saw scheduled training with 38 practitioners – 4 online sessions, 5 hours each.
  • The vibe on each call was amazing.So much interest and enthusiasm.  There’s the demand – RIGHT THERE!
  • Lots of valuable feedback from each round: edit the pre-work content; include a simulation.
  • Nice work on support facilitation and follow up of contacts from virtual training partner, Steve.He’s great.
  • Lots of admin managing membership invitations, invoicing, communications etc. Help from

new Operations Manager taking time to onboard, as it would, and invaluable.

The year 2020 is indeed all about these two things:

  1. Growing a practitioner capability and an effective network
  2. Building brand awareness, credibility and sales via network and in general

But that discomfort is still there. It’s not just about feeling the efforts could be futile, it’s about the AMBIGUITY of marketing. You have no idea who’s going to be interested to have you at a conference, publish an article, who will be reading it, where these opportunities are even.  It’s so frustratingly RANDOM. You can have a strategy, but you can’t structure everything, you can’t control it.

And there it is again. Control, goddamnit!  Come on Lindsay!  You’re old enough and wise enough to get your head around this.

After a ‘marketing brainstorm’ call with Steve and my good friend Mike, during which I can just hear the angst and retreat in my voice, I take a step back.  Guided by Mike and Steve’s advice I realise that successful marketing just is random, it’s bit by bit, it’s just picking off one opportunity at a time, and that’s ok.

  • Keep generating content that’s useful.
  • Keep asking people if they know of exposure opportunities.
  • Use your objectives as your guide and flit around intuitively – talking to people, following up research, taking part in conversations – just like it was a Saturday and it’s ok to drift around aimlessly.
  • Believe that when you keep up the positive, credible presence, STUFF BRINGS STUFF (as Steve always says : )

It’s time to learn about situational leadership once and for all.  Be intuitive when getting the word out about Mirror Mirror.  Be structured and controlling when it comes to building new products on a budget. Listen when someone you work with has a point of view. Tell people about your vision when the time is right.

Now I feel better. It’s the end of January and already, things that used to be difficult are becoming easier.  Interest from practitioners to join the training. Ideas people have about teams they could pitch to.  Proposals from people about trying out Mirror Mirror to get the experience. I have the time to for online networking, sending out materials, submitting conference proposals in a random, playful way.

And then I land my first keynote.  At a Testing Conference in Germany!  Everyone in technology seems to be interested in why it’s still all about people.  I learn that the issues testers are faced with are often the results of misalignments further up the chain.

I get invited to do a podcast.  And then another.

I start merging what I read in one place with what I read in another, and think up new content for Mirror Mirror based on both.

And I send out a newsletter, in it the vision:

Over the last decade, we’ve seen more complexity and more remote, short-term staffing. All this means more scope for misalignment, which is costly and frustrating for all. Now, imagine having a good level of alignment between people across your organization, both cognitively and behaviourally, after just 8 hours per team.  We’ll be able to offer this through our growing delivery capability of our network. Once this happens, our market will open-up: from supporting a handful of teams at a time, we’ll be helping people align across any size of organization, anywhere. They’ll have less stress and better results from a better foundation of alignment. And we believe that’s a vision worth fighting for.

Mirror Mirror – a team alignment diagnostic tool and process in one, helping people align to the strategy, as well as each other.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 88. Not trying too hard 

black and white blank challenge connect

Photo by Pixabay on Pexels.com

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I like the hypnosis download I bought recently about How to Be More Patient.  It seems to be making a difference. Actually, I like reading the descriptions they’ve written about their other available downloads.  It makes it so easy to understand the simple psychology behind unwanted mindsets.  For example, advertising the download ‘Overcoming Negativity’, here’s what the site says:

Let’s take a second to think about that critical negative voice inside your head. You know, the one that says: “I won’t be good enough” or “It’s not going to work”. 

Have you ever considered the possibility that it isn’t your voice saying these things?

That it could be someone else’s? A parent’s, or maybe a teacher’s, friend’s or a partner’s perhaps?

No one is born negative. I mean, have you ever seen a negative young child? No question is too silly, no outfit is too outrageous. So, you’re not an innately negative person, you just ‘caught’ someone else’s negativity somewhere along the line. And this means you can break your poor thinking habits and reveal the real you. The ‘you’ you were as a young child, when anything was possible.

Wow. People just need to hear those reassuring words repeated to understand what new mindset is needed to overcome their issue.  I know it’s not that easy but it’s a bit start.

Then I got to thinking about feedback I’ve received for years but never knew what do to about: “You’re trying too hard.”  What does that even mean? I’m working too hard or being too determined?

I looked for it in the list of hypnosis downloads. Nothing there.

Then I started googling.

The second link was a comment by a Julie Gunner to an excellent article in Quora.com.  Now I get it.  And it couldn’t have come at a better time.  Right before I’m about to train up 40 practitioners over the coming month.  The comment said:

“I noticed that when I wanted things the most, that desire came with a lot of force. Not only does it put more pressure on you (which makes you act differently), but it’s not attractive to others to be pushing or trying so hard… whether it’s establishing new business relationships, or personal ones.

[If you put] yourself in a position to win, you take all the pressure off.  You stop trying so hard. You’ve done what you have to do , you’ve put in the effort to be the best, and you have placed yourself in situations that if someone wants to take advantage of that expertise or who you are – they either will or won’t …   

I think if you try too hard, you try to force a particular path, and aren’t flexible to the amazing opportunities and relationship you can build if you simply focus on being the best you can be, and allowing yourself to be open.”

I have, for years, been trying to extend my sphere of influence into other people’s decision-making territory – by showing passion, by being persuasive.  But that’s not my territory and that actually turns people off.  I just need to accept that people make their own decisions and I need to give them that space.

Mirror Mirror – a team alignment diagnostic tool and process in one, helping people align to the strategy, as well as each other.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

 

Lindsay’s In Business: PART 86. Building Capability

people sitting around brown wooden table under white pendant lamp inside room

Photo by Christina Morillo on Pexels.com

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

We have 3 jobs in progress and almost all 40 places for January’s training are booked up!  The pressure is on to get the best Mirror Mirror training programme finished before Xmas. Meantime, it’s 22.00 and I’m typing in pyjamas. I want to get this written before tomorrow.

My youngest daughter was off school sick today – that hardly ever happens. She lay on the sofa looking cute interrupting my work every 5 minutes with attention-seeking comments. She’s such a sweetie but the experience for me was a mixed back: a test of infuriation, caring, patience and acceptance all at the same time.  By about 14.00 I had given up on my well-intentioned plans to spend the whole working on the training course and succumbed to distraction.

Actually, I have 6 days over next two weeks blocked to prepare the training delivery.  And what a crucial task.  Getting this right means growth. The trainings are one day virtual Mirror Mirror courses scheduled with 10 participants per time.  From the pilot training course I delivered over the summer, this one will be a major improvement.  You could say I’ve been preparing for it for months.  The content brings together the new sample reports, the new messaging, the new processes, the new concepts and new commercial parts of the business.

I’m pleased with the format of the training day.  It starts in advance of the training day with pre-read / pre-watch videos.  The day programme consists of three online sessions – each one interactive so the participants can think things through and learn from each other. There’s offline reading and tests in between the sessions. Finally, individual 2-way feedback sessions culminate in a pass or fail situation – although I’m sure most people will pass.

I might have to skulk out to coffee shops over the Xmas break to get everything properly prepared – there’s so much to do.

Sometimes I think I’m neglecting my daughters a bit with the extra hours I’m squeezing in. But then I realise I’m just busy, like any other working mum and there’s no point in feeling guilty about it.  I’m probably more being an example to them – showing them that if you’re the working type, it is possible to find a balance that works for everyone.

And as the girls are 11 and 12, they’re starting to ask questions and listen to my explanations about what I’m doing and why.  Wouldn’t it be great if they could work for Mirror Mirror – or take it over one day?

Anyway – it looks like we already have quite a team.  I have Miss X in Berlin on Product Development (involved from day 1), Miss Y is a contractor based in Maastricht who helps on the IT side, and now I have Miss Z on board with Operations Management. She’s living quite close by, now wanting to get back into the workplace for 20 hours a week or so after her kids have left home.

It takes time to explain what’s needed and set up all the back-office processes with someone new. Miss Z has spent the first two weeks getting set up with software and learning how to use the reporting tool.  We’ve set up a new job process and are using it now.

I’d like her to support on training administration, social media, materials development…  it’ll be great once she’s up to speed.  Finally, I’ll be able to concentrate on growth.

But it’s back to preparing the training for now. Wish me luck!

Mirror Mirror – a team alignment diagnostic tool and process in one, helping people align to the strategy, as well as each other.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 80. Shiny new avenues

questions answers signage

Photo by Pixabay on Pexels.com

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

It’s 6.45am. I’m trying to meditate but my upset head keeps butting in. Normally I tune in to my senses after a yoga stretch and focus for 10 slow breaths. No thoughts. Just observing senses. Today I can’t get beyond 3. My anxious mind keeps trying to solve the discomfort that’s been creeping in over the past few days. Small things that people have said have brought doubts to the surface:

• In discussion about what kind of company will want to buy Mirror Mirror: “But how many companies are prepared to truly empower their people? Not that many.”

• As I look at the new reports coming out of our new software system I recall: “It’s only the very brave line managers who will want to look under the carpet to see what’s actually going on.”

• As I look at the website of someone competing in the same space and see their global footprint, the output of their well-funded marketing machines, a voice in my own head says: “What happens if Mirror Mirror starts getting a lot of business? What makes you think YOU’VE got the abilities to take it forward?”

It’s now 8.30am and the girls have just left for school. I’m feeling insecure and at my desk making a call to a friend who is happy to be a sounding board now and again. He used to work for McKinsey and now works for an investment firm. Very high- quality sounding board… “You need to get data,” he says. “Focus on what the buyers like – they’re your early adopter market. Just like how the lean feedback loops work, you need to ask your customers and facilitators key questions. How did Mirror Mirror help you? What would make it more helpful.” I take the advice. Gratefully of course, it’s fantastic input. I capture and diarise doing that – while knowing the numbers of people we’re talking about is small, that so much has changed about Mirror Mirror that the reference point keeps changing. But it’s still a great, objective reality check – ironically. But I’m still upset NOW, more conscious that the massive elephant on my desk has a big sign on it that reads ‘WHERE ARE ALL THE CLIENTS?’ God, after all this time – where is my faith I the potential of Mirror Mirror coming from. My biggest fear – being deluded – sits red hot by my side.

9.30 am and I call Anja. You know – Femflections founder Anja. She offers balanced, supportive and constructive coaching from a place of real experience. I’m having a coffee while talking with her, hearing the reassuring viewpoint that Mirror Mirror is just going to be a long journey because it’s such a new product. That what I’m experiencing is the journey of an entrepreneur and no, I’m not mad. As usual, she makes a link to more of her contacts. With these two helplines, I’m ok to take my next call.

It’s 10.00 and the call is scheduled with Mr Doe, let’s call him. He’s a long-time communications expert in the public sector, very well connected, exactly my target market. Maybe I should reschedule that call to when I’m on top form, but no. Having had a couple of very good conversations in the past, let’s hear what he has to say. Summarised, this was his response: “I’ve been thinking about Mirror Mirror. It’s exactly the kind of tool we need to plug a gap in the offerings to clients. Let’s pitch this to the executive board and run some trials with our clients. Give me a draft pitch pack and we’ll work on it together beforehand.” We spoke for an hour. What a fan.

And now … what do you think? YES! I’m up again!!! The upset has disappeared. Those doubts are a silly memory and I’m all fired up. Not because I think this guy is a silver bullet – and it may not happen with his agency of course – but his kind of reaction and the other reactions I get like that make sense. Get the offer right and Mirror Mirror has huge potential.

It’s 1.30pm and I’m on the phone to a good friend / business contact in Germany. It’s an advice call I set up in my state of unease the day before – not knowing who would be available to talk and when. Now I’m a bit worried I might be taking up her time unnecessarily. She’s in the US but insists we go ahead. We speak for 30 minutes. She helps me see things in context – ironically. Here’s the context: For the past 4 months I have focused on getting the business ready: software, positioning and strategy. I consciously let go of business development and now that we’re nearly ready to go, I am returning to the pipeline and staring in dismay at the lack of activity. So, of course, there’s no activity! We’re just starting on a revised strategy. I know why the last strategy didn’t get us the sales we were looking for. I’ve adapted the business model and here we are. She also said, “Sit with it. Sit with the doubts. Don’t fear them, they’re telling you something – and in this case it’s that you need to focus back on business development.” Wow – how profound – don’t push away a feeling because you are scared of it. It’s just a feeling. I am so privileged to be able to call up experienced, top class advisors for free at short notice. I spend the afternoon regrouping and getting on with it, ticking stuff off my list. This business model is so much clearer and more focused. The motivation and flow returns.

It’s 3.40 and the girls are back from school. It’s time to take a break see what’s for dinner. While doing that, I can’t help but reflect on all the other avenues I’ve been down that started out looking shiny but only led to brick walls:

• The agency in London right at the beginning that were going to partner up but didn’t want to sell – I don’t blame them now!

• Approaching the BIG Four and other such players, thinking they’d lap up an idea like this – but getting no response

• Targeting agile – only to find Mirror Mirror is a great complimentary offering but isn’t yet something that agile coaches see as being in scope for them and their work

• Seeing Mirror Mirror could be offered as a training programme, and getting on the portfolio of a huge training provider, but not getting much interest (yet) – perhaps because they’ve priced it out of the market?

• Targeting merger and acquisitions – only to learn that the decision makers in these deals don’t care about alignment – they don’t spend on this stuff

• And the countless other clients / consultancies who have promised shiny door openings – I can think of 5 immediately – and you get part way down the path and then they just don’t return calls or mails.

I don’t regret going after those avenues because of all the learnings they provided. Yet I hope this current track isn’t another false start. Again, I check the logic. Yes, this direction makes sense. I’m still in the game. Then a friend of mine sends me a newsletter from James Clear. He writes weekly with 3 ideas, 2 messages and one question. The first idea is this: To improve, compare little things. -marketing strategies -exercise technique -writing tactics To be miserable, compare big things. -career path -marriage -net worth Comparison is the thief of joy when applied broadly, but the teacher of skills when applied narrowly. Hail all generous advisors! Thank you!

Mirror Mirror is a tool that identifies, measures and addresses the alignment gaps that drag down performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 79.  Step Change Evolution

IMG_0055What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I feel enlightened. I feel foolish. I feel grateful.  I feel stubborn.

It’s been three years since I started pioneering Mirror Mirror. If you’ve been following this blog and have felt the cloud of failure looming over my head, I don’t blame you. But I do not see it myself.

Earlier this year, one person – a senior consultant connected in with the pharmaceuticals industry – asked if we were ready to run Mirror Mirror with multiple teams, dozens of teams, simultaneously. I said yes, knowing we would really have to scramble if that was the case.

If such an opportunity came up, our delivery would need to be at the highest level of quality to gain client endorsement, so I made a big decision.  I decided to invest in a professional level software upgrade that I’d been holding off for some time because of the cost.

Chicken and egg.  You can’t deliver until you have the right capability, yet you don’t want to invest in developing capability unless you have the demand.

Continue reading

Self-Esteem, Self-Image, and Projection

photo of white umbrella with blue smoke illustration

Photo by rawpixel.com on Pexels.com

 

By: Angie Falls

On my path of self-discovery I did some research on the topic Self. To better understand this I would like to share the below methodology.

The Johari window is a technique that helps people better understand their relationship with themselves and others. It was created by psychologists Joseph Luft (1916–2014) and Harrington Ingham (1916–1995) in 1955.

To further analyze it is necessary to properly define Self-Esteem, Self-Image, and Projection.

What Is Self-Esteem, Self-Image, and Projection?

Self-esteemis the opinion you have of yourself and your perception on your value as a person. Low (negative) self-esteem can cause people to be negative, lack motivation, and be moody. Those with higher (positive) self-esteem like themselves, so they expect others to like them, too. They don’t harshly judge themselves and are comfortable with who they are. Continue reading

Lindsay’s In Business: PART 77 It’s basically about TRUST

d46e4803-6844-40fd-bc36-d25b3a92f915What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

Business has stalled for a month.  It’s mid-summer and there’s no activity.  My pipeline , everything is frozen in time while outside it’s a heatwave.

We went on a European road trip for 3 weeks covering 10 countries – it was amazing, hectic and hard work.  Sounds like business!

While I was away, I read Stephen MR Covey’s book, The Speed of Trust.  It inspired me to share. A summary of what he says is this…

There are 4 core aspects of trust that build credibility: Integrity and Intent (character), Capability and Results (competence).   All of these are needed to establish trust. For example, you can trust your friend but wouldn’t to go to them to get your teeth fixed unless they were a qualified dentist.

Building trust starts with inspiring trust in self through behaviours, such as: talk straight, demonstrate respect, clarify expectations, show loyalty, and confront reality.  Through reciprocation of these behaviours, trust can be created between people.

Organizations need another dimension to build trust, which centres around the ‘principle of alignment’ at the design level: “Just as the tax created by low trust is real, measurable, and extremely high, so the dividends of high trust are also real, quantifiable, and incredibly high.”

The stories that Covey tells about how these behaviours work in practice orientate around congruent communications and systems that lead to rich, expedient, productive actions.

These tables say it all…

What does it look like in an organization when there is no trust?

Organization level Interpersonal level
Micromanagement Hostile behaviours and confrontations
Sabotage, grievances, lawsuits Labelling of others as enemies or allies
Punishing systems and hierarchy Communications coloured by fear, uncertainty, doubt and worry
Unhappy employees and stakeholders Real issues not surfaced or dealt with effectively
Time wasted defending positions and decisions Energy draining, joyless interactions
Bureaucracy, redundancy and misalignment in systems and structures Evidence-gathering of other party’s weaknesses and mistakes
Hidden agendas Guarded / grudging dispensing of information
Slow approvals / lack of overall agility Regular misunderstandings

 

What does it look like in an organization when there is trust?

Organization level Interpersonal level
Aligned systems and structures Positive energy
Good communication Inspiring work characterised by purpose, creativity and excitement
A focus on work and results Open, transparent relationships
Positive partnership relationships Cooperative, close, vibrant relationships
Helpful systems and structures Cordial, healthy communications
Strong creativity and innovation Focus on smooth and efficient collaboration
Engagement, confidence, loyalty Mutual tolerance and acceptance
Healthy workplace Mistakes seen as learning opportunities

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 76. Mindfulness

women s white top and orange floral skirt

Photo by Samuel Silitonga on Pexels.com

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I just read a book by Deborah Rowland called ‘Still Moving’.  In essence, she advises leaders on how to use mindfulness to optimise their impact.  By being still on the inside, having that calm, that distance, you can better listen to others, tune in to ‘what is’ more objectively, understand how you are reacting to that, and see ways to guide others forward more clearly.

Mindfulness is edging into mainstream thinking in the workplace and it resonates strongly with Mirror Mirror because we help people align on ‘what is’.  I was introduced to Deborah by a mutual contact and found that we some connections in common.

Mindfulness speaks about a universal energy.  About connecting more strongly with that.  In trying to understand this, I can see that we are all acting and reacting to each other and to the environment around us in the physical world. Signals from ourselves, from other people, from the weather, from plants and animals: everything is indeed connected in a whole system.

Deborah Rowland talks about the intentionality of that energy.  I’m trying to appreciate that.  By intentionality, she could mean direction.  And here we go DEEP…

Ultimately, if you believe that the universe, over billions and trillions of years, is in a cycle of exploding and imploding, then everything is in a state of ongoing change and renewal.  This is a direction of the wider system we live in.  There’s a life energy that we are moving within our own ways.  This energy is the meta-level, driving our motivations and our own connected energy.  It’s just happening all the time around us.  This could be what she means by wider intentionality.

Back to us individuals: if we can be still inside, if we can better sense what is happening around us, then we can align with that energy.

Your influence starts with the impact you can have on your own experience, then the impact you have on experiences of those you are in contact with, and then you can impact physical things like materials, items, buildings, terrain, as well as emotional, maybe spiritual things around that energy.  Your influence can extend to the impact you have on the world and the universe in a tiny, tiny way.

When you align with this wider energy, you find more synergy, more possibilities, more traction.  Even if you can’t see it or feel it, you’re going with a bigger flow and tapping into the way that travels, rather than battling it out on your own.

I think that’s how I would explain it.  At least it makes sense to me like this.

I managed to get on to a call with Deborah and we had a wonderful conversation about the inevitability of empowering leadership (or enabling / servant leadership as it’s otherwise known).  I’m sure we can refer clients to each other in the future.

Still moving.  Learning how to live with 2 perspectives: having distance and being ‘in it’ at the same time. I personally find myself operating in my own energy and would like to sense the around me better.  My days now start with a 10 minute meditation.

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 75: Plugging In

business freelancer start new year

Photo by Gerd Altmann on Pexels.com

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

People say that when you’re pioneering a new business idea, the first years are dominated by trying to figure out how what you’ve got fits into the market.  Enquiring, adjusting, repositioning, reconfiguring, testing…

What I find most difficult about that process is that all you’ve got to go on is insights from people with different perspectives and your own experience.  Then having gathered several points of insight, a logic forms and you are convinced that finally, you’ve hit upon THE RIGHT way to plug-in to the market. Your gut tells you that the way you have shaped that logic around what people want MUST be right; that what you have WILL fit the customer need x for reason a, b, c…

After that, you get closer to execution and find MORE insights that contradict / refine / show how what you previous thought wasn’t quite right, after all. Although with these new insights, you are getting closer to the real plug in, circling around like this is confusing.  A question sits staring at me:  how can you trust your gut instinct when you keep being proven wrong?

The answer surely is that you need data.  But no-one’s done any research to answer my specific questions.  I’m not about to embark on a 4-year academic study either.

The little quiet voice in the back of my head that is wisdom tells me that impatience is ruling over my gut and my brain.  I’m so eager to get this out there (I thought it would take 6 months – we’re now 3 years into the process) that my motives – to get this done quickly – are influencing my interpretations and my judgement.

What would it look like if I approached this as if I were a clean sheet of paper?  No expectations, no pre-conceived notions about the process, no desires to have whatever emerges fit my personal timescales?

I would simply let it happen. God I’d like to learn how to do that. I have an inkling on how to go about that….

Don’t get me wrong, I’m enjoying this journey a lot, I feel safe – like I know if I stick to this path success will happen – in whatever form – but god-damnit I FEEL INESCAPABLY RUSHED!! Why?!

Anyway, here’s how the plugging in process has unfolded over the past months, step by step:

Mirror Mirror is a methodology that helps people in teams get more cognitive and behavioural alignment so they can deliver better together.

Which teams?In companies (in Europe) where there are market innovators with budgets.

In what kind of situations?In complex situations where there is more need for people in teams to align.  Specifically, emergency response teams / safety teams / IT Security teams / teams in post-merger and acquisition environments / teams in need of strategic clarity / teams in need of agile ways of working.

Several weeks of talking to people to test these hypotheses go by

What priorities are you working to – where will you target?Teams in need of agile ways of working.  There’s such a philosophical crossover and there are many agile consultants looking for new tools to support teams outside of IT.  There’s a huge opportunity there.  Feels right!

Many weeks of presenting at agile conferences and events to gauge reactions go by

What was the market reaction?  They’re all interested and say it’s great, but none seem to want to go further or ask about how they can get hold of this.  I don’t know why that is.

More weeks go by enquiring about what’s behind that response.

Did you find out more?  Apparently because Mirror Mirror asks questions about context and behaviour, agile consultants don’t have experience in that space and see it fitting more into HR.   They probably perceive it as being outside of their territory.

What now?I’ll move on to another market area.

Which one?   Teams in the post post-merger and acquisition (M&A) environments because the benefits would have such high value in this context.

Wait.   News in from helpful contact deep into the agile space.  Apparently Agile COACHES have a broader role than consultants and may well want this.  Don’t rule it out.  I chase up a contact from the conference who is running training courses to see what she thinks.  Meantime…

Where will you start with the M&A area?  I’ll contact anyone I know to get advice and do some research.

Several weeks go by as I get appointments and referrals and write to people speculatively.  One of my contacts goes sour as I explain why I think traditional communications promote disengagement, which was a driver to develop Mirror Mirror.  I realise afterwards I effectively told her that her work was meaningless.  Oopsie.

Apart from that, what happened?  Most people said it sounded great. I got a few hours of research done by a freelancer on Upwork who found white papers to say that 23% of M&A failures come down to poor team integration.  I then discovered that the word ‘integration’ isn’t just about people, it’s also about processes etc.  We need to use the phrase ‘cultural integration’.  And overall, talking to people in general, the general feedback is positive.  There’s a lot to gain, there are budgets.  We decide to proactively target this area. Feels right!

So how are you going forward now?  The work we’ve got coming up after the summer will give us a great case study in this area so we can use that to attract attention.

So that’s it? Well, 2 weeks ago I met with a new contact via LinkedIn who manages M&A transactions. He put me in touch with a guy he knows who is very experienced in the integration phase and I had a long call with him the next day (so nice to get accessible advice!).  The news is that while cultural integration is seen as important, it doesn’t tie into the bottom line and practically no meaningful team cultural integration activities take place.  There are no budgets allocated and plenty of HR people with their own tools, ready to swoop. It’s a no-go area.

What do you think about that?To me, it’s no go but it doesn’t mean there’s no opportunity. If deal makers can be convinced of the ROI (return on investment) and see how quick and effective Mirror Mirror is, there would be fertile ground because like I say, we deliver great results and are unique in that. This is about creating the market. I bounced that off against an ex-colleague of mine who I remembered also works in that space. He agreed but said the whole field is laden with political issues as people lose jobs and as others get pay-outs. It’s not top of mind for that reason.

What did you decide?Better to leave this whole area until we can evidence the business benefits with great case studies and come back with clients telling fantastic stories about us as a pull rather than a push.  Back to the drawing board on getting more evidence-based case studies : (

OK – what next?  I just trained up 15 potential delivery agents in 5 countries having developed a free 2.5 hour training.  WOW. Amazing insights. The small consultancies want to buy licenses and our reports service – and would need help with delivery for multiple teams; while there are TONS of experienced freelancers looking for work within our framework (because they’re sick of corporate life). They’re keen to get innovative, effective offerings and be subcontracted to existing projects.   They’ve got what we don’t have – credibility, existing networks and if they use Mirror Mirror, they’re not selling it as their own product. CERTIFICATION IS OUR THE ROUTE TO MARKET!!!!

Now I’m convinced – this feels spot on.  As I look at other HR licensed tools of course they’re doing the same thing.  I can’t be wrong –can I?

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 74: A bit personal

 

photo of person standing on rocks

Photo by Stijn Dijkstra on Pexels.com

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

This the back story, right?  What I write in these blogs isn’t what I share with my clients and potential clients. It’s not relevant to them, actually. Maybe the odd one or two might come across one of these blogs.  And that’s ok.  I’m ok with being open – as you might have gathered.

In fact, the core values of Mirror Mirror are respect, openness, inclusivity, empowerment, integrity and wellbeing.

While I’m at it, to refresh on the Mirror Mirror vision and mission:

Vision: Team alignment is widely used for organizational effectiveness and Mirror Mirror products lead the market.

Mission: We free people up from unnecessary cost and frustration at work by helping to close the alignment gaps that hold them back, so they can get on with doing great stuff together.

I get so motivated when I read that! I can feel the excitement in my stomach.  The Mirror Mirror methodology really delivers something fundamental and valuable.  Where is a team if it is not aligned, after all?

The size of this opportunity – to provide a structure so that people can get on top of this is where my motivation comes from.

Yesterday I ran my first Mirror Mirror training session in my kitchen , with 4 experienced people.  I’d given them pre-read materials via a free learning site to prepare with.  The objective was to have them able to explain and deliver Mirror Mirror independently. It was a good session. They all gave great feedback and talked about the clients they could introduce this to. Setting that up was a bit of a stress actually, but I got great guidance from Steve and Judy at Rees McCann– expert online facilitation and learning consultants. So pleased it worked out well.

But at the same time, I have that damned feeling of dread again.  We have 2 big contracts lined up for after the summer, but we don’t have any other clients firmly lined up. The pipeline looks ok but I’d like to see maybe 3 or 4 extra companies trying out Mirror Mirror this year.

We’re back to that quiet, arid, barren place, trying not to look needy.

Now, I left my last big corporate job, I was burned out.  I was teary, upset, I couldn’t sleep.  My doctor said it could be due to pre-menopausal symptoms. I went on the pill and that was 5 years ago. Then last month, I thought I’d try life without it.  I wanted to see where I was in the menopause.  I wanted to get rid of the headaches I get quite regularly that could have been caused by the pill.

Now, 5 weeks later I’m in regular hot sweats, I feel emotionally more vulnerable, and often wake up at 4.00am. It’s strangely debilitating and must be affecting my work.

I confess that I turned 50 recently – a number that I still find to be far too big (I feel about 32) – so the question is: do I brave it out, or go for hormone replacement therapy?

Then it struck me.  Maybe the feelings of dread I get – I got those more frequently in the early days of the business – are exacerbate these two pre-menopause symptoms: mood swings, anxiety.

I look back on those phases of dread, and I try to look objectively at the ‘dread’ I feel now, wondering why it was such a drama. Even if the feeling of dread is connected with a real reason to be afraid, if the course of action is not to run (to close the business now and find something else to do) but to deal with it, then I need to deal with it!

Moving the feeling of dread away isn’t burying my head in the sand and deluding myself it’s ok, it’s putting it into perspective and not letting it hamper me.

For me, the most difficult (and important) part of doing something big is self-management. It seems to have taken ages for me to learn these now obvious things:

  1. Take responsibility for yourself
  2. If you’re tired, get some rest – don’t be snappy or attribute any meaning to it until you’ve recharge
  3. Eating well boosts your energy and makes you feel like you want to eat well again
  4. Exercising boosts your physical and mental health if you regularly just do a little – like walking
  5. Putting things into perspective always helps everything
  6. Don’t criticise yourself too much, don’t be over-confident but find somewhere between the two
  7. Accept yourself as ok while still pushing yourself to go further and learning how to be different
  8. Accept other people as all being ok too – while not having to necessarily be in their lives – it’s about having respect for their validity
  9. Don’t feel obliged to do something that doesn’t serve you, unless it’s a choice you have made to help someone else
  10. Do your best to keep your good friends – forever.

Apparently, it takes a few months after coming off the pill for your hormones to return to where they were, naturally.  Wherever that is. So, I’m going to brave it out.  I’m not going to take any hormone pills and will just manage it.

For now, I’ll take tip number 6 from above, and put ‘dread’ back in its box.

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com