Tag Archives: personal growth

Lindsay’s In Business: PART 74: A bit personal

 

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

This the back story, right?  What I write in these blogs isn’t what I share with my clients and potential clients. It’s not relevant to them, actually. Maybe the odd one or two might come across one of these blogs.  And that’s ok.  I’m ok with being open – as you might have gathered.

In fact, the core values of Mirror Mirror are respect, openness, inclusivity, empowerment, integrity and wellbeing.

While I’m at it, to refresh on the Mirror Mirror vision and mission:

Vision: Team alignment is widely used for organizational effectiveness and Mirror Mirror products lead the market.

Mission: We free people up from unnecessary cost and frustration at work by helping to close the alignment gaps that hold them back, so they can get on with doing great stuff together.

I get so motivated when I read that! I can feel the excitement in my stomach.  The Mirror Mirror methodology really delivers something fundamental and valuable.  Where is a team if it is not aligned, after all?

The size of this opportunity – to provide a structure so that people can get on top of this is where my motivation comes from.

Yesterday I ran my first Mirror Mirror training session in my kitchen , with 4 experienced people.  I’d given them pre-read materials via a free learning site to prepare with.  The objective was to have them able to explain and deliver Mirror Mirror independently. It was a good session. They all gave great feedback and talked about the clients they could introduce this to. Setting that up was a bit of a stress actually, but I got great guidance from Steve and Judy at Rees McCann– expert online facilitation and learning consultants. So pleased it worked out well.

But at the same time, I have that damned feeling of dread again.  We have 2 big contracts lined up for after the summer, but we don’t have any other clients firmly lined up. The pipeline looks ok but I’d like to see maybe 3 or 4 extra companies trying out Mirror Mirror this year.

We’re back to that quiet, arid, barren place, trying not to look needy.

Now, I left my last big corporate job, I was burned out.  I was teary, upset, I couldn’t sleep.  My doctor said it could be due to pre-menopausal symptoms. I went on the pill and that was 5 years ago. Then last month, I thought I’d try life without it.  I wanted to see where I was in the menopause.  I wanted to get rid of the headaches I get quite regularly that could have been caused by the pill.

Now, 5 weeks later I’m in regular hot sweats, I feel emotionally more vulnerable, and often wake up at 4.00am. It’s strangely debilitating and must be affecting my work.

I confess that I turned 50 recently – a number that I still find to be far too big (I feel about 32) – so the question is: do I brave it out, or go for hormone replacement therapy?

Then it struck me.  Maybe the feelings of dread I get – I got those more frequently in the early days of the business – are exacerbate these two pre-menopause symptoms: mood swings, anxiety.

I look back on those phases of dread, and I try to look objectively at the ‘dread’ I feel now, wondering why it was such a drama. Even if the feeling of dread is connected with a real reason to be afraid, if the course of action is not to run (to close the business now and find something else to do) but to deal with it, then I need to deal with it!

Moving the feeling of dread away isn’t burying my head in the sand and deluding myself it’s ok, it’s putting it into perspective and not letting it hamper me.

For me, the most difficult (and important) part of doing something big is self-management. It seems to have taken ages for me to learn these now obvious things:

  1. Take responsibility for yourself
  2. If you’re tired, get some rest – don’t be snappy or attribute any meaning to it until you’ve recharge
  3. Eating well boosts your energy and makes you feel like you want to eat well again
  4. Exercising boosts your physical and mental health if you regularly just do a little – like walking
  5. Putting things into perspective always helps everything
  6. Don’t criticise yourself too much, don’t be over-confident but find somewhere between the two
  7. Accept yourself as ok while still pushing yourself to go further and learning how to be different
  8. Accept other people as all being ok too – while not having to necessarily be in their lives – it’s about having respect for their validity
  9. Don’t feel obliged to do something that doesn’t serve you, unless it’s a choice you have made to help someone else
  10. Do your best to keep your good friends – forever.

Apparently, it takes a few months after coming off the pill for your hormones to return to where they were, naturally.  Wherever that is. So, I’m going to brave it out.  I’m not going to take any hormone pills and will just manage it.

For now, I’ll take tip number 6 from above, and put ‘dread’ back in its box.

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

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Lindsay’s In Business: PART 71: Devil’s in the detail

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I’m getting on with everything after having had a couple of weeks off. Nothing big to tell you, except about nuance and how important details are in getting things right.

For example, apparently there’s a 33% higher response rate to a more personalised communicationsthan generalised communications.  It takes a little more time to customise, but it’s detail well worth paying attention to.

Here are a more on those lines I’ve found:

The devil is in the detail with …. social media

Social media experts will tell anyone that investing in social is a great idea.  But there’s a payback scale to watch out for before you spend time or money:

  • Level 1 –how much people know the concept – WHAT you are selling (such as socks, widgets)
  • Level 2 – how much people have seen the brand you are putting to that product or service
  • Level 3 – how many touch points people have had with your brand and product or service, and the quality of those (such as heard a presentation, read an article, experienced the product).

The lower you are on that scale, the less effective social media marketing will be – because the extent to which people can relate to your offer determines their likelihood to react.

MBTI is a very well known, widely implemented psychometric tool. Social media promotions will probably get a return on investment.

Mirror Mirror however, is actually selling something people don’t know they need, the brand is not at all known, and people are very unlikely to have experienced its story, philosophy or process.

Everyone needs a digital footprint, however.  That’s why I’ve decided to go for a marketing plan with 95% relationship building and 5% online PR.

Now I can focus better.

The devil is in the detail with …. data reporting

Now that we’re more than half way through building up our new reporting tool based on Tableau, I can see our draft report formats in a new light.

The way that lines are shaded, that blocks are coloured, that space is made on a page of data is absolutely critical, let alone bringing the numbers together in a way that tells an insightful and compelling story.

The devil is in the detail with …. almost everything, it seems… Gone are the days of flippant, adrenaline-fuelled, gut instinct.  Boring, but better, I guess 😊

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 70: We have lift off

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

What a high – I feel as if we’re lifting off!  A big part of the boost is working as an associate of this consultancy in London with my mate Mr. P.  He’s just GREAT.

Meeting in London last Tuesday.  Insurance company.  Our contact there is a personal friend of Mr. P.  Within an hour, the guy is sold and wants to send our pitch up to his HR Director. Apparently, the timing is perfect, the company motto is ‘People First’, and they’re going through lots of changes that need some kind of support. It fits.  I’m heartened.

We walk down the road to a café.  Mr. P gets a sandwich. I grab some soup.

Next up is a well-established training company.  Again, our guy there is a personal contact of Mr. P.  Within an hour, him and the Director of Learning he brought along to the meeting with him are sold.  Apparently, the timing is perfect because they recently launched a ‘team productivity’ training programme and it flopped. They need something in its place right now.  Mirror Mirror slots straight in.  I never thought of it as a training programme before, but people going through Mirror Mirror learn how to be more effective together.  Wow.  Next steps, I write the training materials, Mr. P organizes the contract.  It fits. Again. I’m ecstatic.

Mr. P goes back to his office.

And to finish the afternoon, is an appointment I’d set up for myself. They’re a huge start-up out of San Francisco who basically run an app that delivers targeted content to employees and gathers employee feedback data.  I’m thinking they could do with something extra that adds 5 levels of sophistication to this transactional feedback loop, right?

The European Manager took an interest.  Could lead somewhere…  somewhere big.

I did get a bit neurotic about that appointment a few days in advance, to be honest.  It is the kind of situation where they could buy a ditty-bitty like Mirror Mirror up, if they liked it.

What scared me is that I could feel in my heart of hearts that I’d have to accept if the offer was half-decent.  Why? Because as much as I love Mirror Mirror, I’ve had three years of scrabbling around trying to sell it with NO funding, NO organized marketing, NO pre-established brand or credibility, and NO big product all figured out, like the guy from the San Francisco app had when he started selling his app in Europe.

But it’s amazing how two good sales meetings can turn one’s confidence.  Now I’m all cool.  I’m just fine as I am. I’d have to think about an offer.

Now, if this training company and their endless contact list gets going, I need to prepare myself:

  • To turn my little one-man-band into an established, incorporated company
  • Completion of our Tableau-based reporting tool
  • Some trained delivery agents
  • A pretty good administration system to make sure all the contracts and invoices are properly processed.

And that’s what I’m going to spend the summer on. People are starting to buy. WOW!!!!!!!!

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Challenge yourself

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No matter what you do, you need to challenge yourself. People often take the easy way because it involves less work. The only way to become better at anything is by accepting challenges and trying to conquer them. You become a stronger and better person when you are forced to work hard to get something. In addition, the reward seems even sweeter when you’ve worked extremely hard and overcame obstacles to reach your goal.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

 

Be the best you can be

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No matter what you do, you should do it to the best of your ability. You should set goals and work as hard as you can to reach these goals. I measure success by how much effort I have put forth, not by other’s people assessment of my accomplishments. If I have tried as hard as I can, then I am a success, no matter what the result of my endeavor.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 64: We are beginning to see patterns

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

It’s fascinating to discover that now, having some good experience, we are starting to see a pattern with the outcomes of Mirror Mirror. Having taken a step back over Xmas, a pattern is emerging. There usually is a core alignment issue at play within organizations that blocks effectiveness.  If you can spot that issue and start to unravel it, as we do, then other linked issues fall away. This means that while it can feel as if there are multiple problems going on that are difficult to track down and deal with, it may not be so chaotic.

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Be proactive!

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It takes as much energy to wish as it does to plan

Eleanor Roosevelt

Way too often we see women in the workplace keep their heads down, deliver more than what is expected and wait for someone to notice. They don’t get the things they want, the success they have earned or the respect they deserve.

Don’t wait for things to happen, make them happen. Taking personal responsibility means accepting that you, and only you, are in charge of your own destiny.

One of the keys to professional success is your ability to let others know who you are, what you have to offer and how you can make a difference.

Your career is totally your responsibility. It is up to you to do appropriate career planning and to take the necessary steps, i.e. obtaining the education and training that will support your career plans, changing job every 3-5 years, seeking advice from mentors, asking for specific and timely feedback, raising your hand for high profile assignments and building strong, supportive networks.

Women who professionally succeed take control of their lives. They don’t believe they are owed anything. They speak up and put themselves forward. If, after using their best efforts, they still don’t get what they believe they’re due, they move on.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

The happiness factor

 

My youngest child turned eight yesterday, and the unbridled joy that poured from her on her birthday was infectious. It was an understated but close family celebration, and she reveled in being the center of attention for an entire day. From presents to cake to games to photos, my daughter smiled and laughed and danced. It occurred to me that she was happy – spontaneously, effusively happy. It also occurred to me that the difference between children and most adults I know is not principally whether they are happier or not, it is that they don’t try to be happy. Happiness is a powerful emotion. It has been associated with having a healthier heart, a stronger immune system and a longer life. But the main reason we’re attracted to it is because it feels so good. That’s the reason it is the final objective of almost the entire bookshelf of the self-help industry: stronger relationships, more money, greater sense of purpose, higher success, a more desirable job – in one way or another these make us feel happy, at least for a period of time. It is also the reason that the self-help industry is worth more than $11 billion a year in the US alone, and the global depression drug market is poised to surge to $16.80 billion by 2020. Everyone is after the happy kick, whether they find it in a book, a podcast or a pill.

This is in the context of global increases in depression and anxiety, and what seems to be a growing aversion to not feeling good. We have come to regard emotions like sadness, anger and loneliness as ‘bad’. Undoubtedly, they don’t feel great, but just like all emotions they contain information that can be used to make better decisions. Writing off ‘negative’ feelings eliminates a large portion of the human spectrum of emotions, leaving us chasing a one-dimensional ‘happy’ version of life. And the chase itself is damaging, because in our achievement-obsessed culture happiness is frequently sold as a goal that needs to be attained. If you’re not attaining it and everyone else is – as appears to be the case every time you log onto social media – you must be a failure, which is generally how you end up feeling after an hour of looking at your friends’ holiday photos on facebook. And Martin Seligman – who’ll we’ll meet later – identified the risk of this constant sense of failure in his depression-related theory of Learned Helplessness: after enough conditioning in pain and suffering, human beings will begin to believe that they have no control over what happens to them, and will begin to assume helplessness.

Rather than a goal, happiness is a state – a composite of psychological, neurological, physiological and even spiritual elements, the blend of which varies from person to person and time to time. But, as Dr Rick Hanson proposes in his book Resilience, this changeable state can be made more of a habit by utilizing the brain’s dependent neuroplasticity. Proactively engaging in positive behaviour supports the creation and reinforcement of neural pathways that generate higher levels of wellbeing. Proactivity is an important part of this concept. As Stephen Covey points out,

‘[Proactivity] means more than merely taking initiative. It means that, as human beings, we are responsible for our own lives. Our behaviour is a function of our decisions, not our conditions.’

It’s an attitude that directly counters Learned Helplessness, which is why it is the cornerstone of Martin Seligman’s other great contribution to mental wellbeing: positive psychology. In his work on depression Seligman came to the view that modern psychology was too strongly focused on pathology and mental illness, and not focused enough on mental wellness. Basically, mental health practitioners were spending most of their time analyzing what was wrong, and not really looking at what was right. When Seligman was elected President of the American Psychological Association in 1998 he used the opportunity to promote a new approach to psychology, one based on the positive, the uplifting and the inspiring. Sounds great, but what about the painful and the sad? Life isn’t just unicorns and rainbows. Positive psychology agrees, intentionally embracing the more difficult aspects of human experience, but granting them the weight they really deserve. Yes, things can be bad and it’s important to acknowledge that, but things are seldom as bad as we make them out to be and that’s important to acknowledge too.

Seligman’s perspective has become widely popular, not because it’s another feelgood fad aimed at denying the challenges of the human condition, but because it lends itself to practical and accessible long-term change. Rick Hanson’s work reveals that the cumulative effect of small habit changes can be profound and, to echo Viktor Frankl, the capacity for positive change resides in all humans. Yet, this is not the same as chasing happiness – this requires a willingness to be self-compassionate and accepting of what is, not an obsessive attachment to what could be.

Click here for a list of simple practices that help build emotional wellbeing.

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Visit Koach.net to discover how our coaches can help you find clarity at work and at home, and can lead you to a more successful and fulfilled you.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

It takes a strong person to admit when help is needed!

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By: Anja Uitdehaag

Brene Brown has found through her research that women tend to feel shame around the idea of being ‘never enough’… at home, at work, in bed, never pretty enough, never smart enough, never thin enough, never good enough…

Men tend to feel shame around the fear of being perceived as weak, or more academically, ‘fear of being called a pussy’.

Both sexes get trapped in the same box for different reasons.

If I ask for help…
I am not enough.

If I ask for help…
I’m weak.

It’s no wonder so many of us don’t bother to ask, it’s too painful.” 

Amanda Palmer

I pride myself on being independent and doing things my own way.

My whole life I’ve been a person who thought I was being strong by doing everything on my own, even if it meant doing it with struggle.

For me “I can do it myself!” is somehow a much more instinctual reaction than “thank you”.

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ASSERTIVE LANGUAGE

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There are some conflicting views about whether women should minimize the use of weak language; word such as ‘just’. A few years ago Ellen Petry Leanse, former exec at Google and Apple (https://www.linkedin.com/pulse/just-say-ellen-petry-leanse) noticed that women use the word ‘just’ frequently in emails, conversations and emails. She felt that this was a ‘permission’ word that put the other party in a position of authority and control. Shane Ferro, writing in Business Insider (http://tinyurl.com/zkjutoy), disputes Leanses’s claims saying that women should not have to self-regulate everything that they are saying since this in itself undermines their confidence.

When women try to act more like their male counterparts and use strong language they are often viewed negatively. Therefore, it is important to find your own, unique voice and style that reflects who you are and how you want to be seen. If you are happy to be seen as hard and aggressive, that’s fine. If you want to have a different reputation, look for a way to get your message across in an assertive, yet feminine way.

Believe in yourself, you are in your position because your colleagues and seniors think that you are capable and have a valid perspective. Speak out with authority on topics where you have a viewpoint and something to contribute.

Think about how you want to come across to other participants; what impression do you want to make? What do you want them to say and think about you? Ensure that you wear outfits that make you feel good and confident whilst respecting the dress code.

 Learning suggestions:

  • Think about what you want your reputation to be. What behaviours will reinforce this brand? Make sure that you look and act the part. For example, if you want to be promoted, take actions that demonstrate that you are capable of operating at that level and people will start visualizing you there;
  • Set yourself a goal to be more assertive in meetings. Enlist the help of a trusted colleague who can give you feedback on how you came across and what impact you had on the other attendees. Take this feedback on board and try to improve your interactions in future;
  • Listen attentively to how others put their ideas across. What language do they use? What emotion do they convey; do they remain calm and composed? Do they get angry? Do they emphasize important points? Analyse what techniques are effective in which scenarios and try to incorporate them into your own communication style;
  • Remember these following tips:
    • Use the word ‘I’ so that you retain control;
    • Maintain eye contact;
    • Have a good posture;
    • Express body language by using gestures that convey warmth and openness;
    • Be clear. Make short statements that are to the point and unambiguous;
    • Learn to be comfortable with silence and pauses. This can emphasize the point you are making and also give people time to think and digest what you are saying;
    • Use appropriate language i.e. no swearing and don’t be rude!
    • If you feel strong emotions welling up (for example, tears or anger) take some deep breaths to give you time to compose yourself;
    • Be aware of your voice i.e. not too soft or too loud;
    • Take responsibility for yourself.
  • When you find yourself doubting your ability, remember that ability grows with experience and effort. In other words: “The will must be stronger than the skill” (Sheryl Sandberg);

How many of the tips above do you follow? Identify areas and situations where you can increase your assertiveness.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com