Tag Archives: communication

Lindsay’s In Business: PART 68: Why agile rocks!

aeroplane aerospace air air force

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I’m sitting at gate 38 at Bangalore airport, waiting for my flight home and it’s 00.32 local time.  I can feel myself getting a tad irritable. It started with the slow-moving queues at the check-in desk.  But I suspect it’s more because I had 2 glasses of prosecco 4 hours ago, I didn’t sleep well last night, and had to get up at the equivalent of 3.00am this morning.

I’m also noticing a stronger feeling that is overtaking this mild irritation. It’s a quiet but deep kind of excitement.  In just 1.5 days at the Agile India conference in Bangalore, I made some great connections: people who might be interested in adding Mirror Mirror to their training portfolio, people who might be interested in buying Mirror Mirror for their teams, people who might be interested in running an interview about Mirror Mirror, and a whole bunch of really friendly, open, non-judgemental new contacts.

My 90-minute talk went well this morning.  Even though it’s difficult to read the local audience, there was a lot participation in in the interactive sections, there were good questions afterwards and I ended up on the Best Rated Speakers list (at least for now).

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Lindsay’s In Business: PART 56. Is history repeating itself? 

think outside of the box

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds… 

Here’s how I see the journey has gone so far:

I launched a business selling a new approachto team communications / team effectiveness. The market is awash with stuff like this, but the process I have is, dare I say, revolutionary. It took a while to find a way to articulate and present the concept, and reactions in general have been positive. Within 14 months of trading, I got 3 great case studies and the process was all up and running.

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Lindsay’s In Business: PART 55. An emotional journey

sunset girl women photography

Photo by Adrianna Calvo on Pexels.com

What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

It’s getting so exciting because the idea I last blogged about, to launch a free online team effectiveness test, is going to happen and who knows where it will lead! We aim to launch it in October and run it for 10 months. I’m going to get it promoted ALL OVER social media and it will disrupt the ‘command and control’ leaders when their team members initiate this without their knowledge. It could just generate some interesting leads and data – it could catch on, become shared, and reach our goal of 1,000 participating teams. Great PR stories to come!

It’s getting exciting because a prestigious management school has asked me to run a short version of Mirror Mirror for 100 of their students to teach them about teamwork and leadership, and to help them in innovation challenges with leading global organizations.

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Lindsay’s In Business: PART 44: We’re only human after all

IMG_0056What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

It’s 8pm and I’m at Copenhagen airport waiting for my flight back to The Netherlands. For the past two days, I’ve been at a communications conference in an amazing old University building. All considered, it was a worthwhile experience. I presented at my best on the first morning – “What is Social Alignment and How It Links to Performance”. Today I got two solid leads. Very pleased.

The other presenters talked about communicating in change, about how to facilitate a virtual group, about psychology, and about all sorts of other stuff. I find the stuff about how humans work most interesting. Apparently, the average person makes around 35,000 decisions every day. Great stat! (Trying to find out where it came from). And I really liked a guy called Antoni Lacinai – great speaker – who argues that the analogue world is more important than the digital world. His piece included this (paraphrased):

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Lindsay’s In Business: PART 41: Is this TURNAROUND?


What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

And then – all at once, an unrelated series of pick-me-ups came in!! Is this it? Is this the start of a turnaround? Continue reading



There are some conflicting views about whether women should minimize the use of weak language; word such as ‘just’. A few years ago Ellen Petry Leanse, former exec at Google and Apple (https://www.linkedin.com/pulse/just-say-ellen-petry-leanse) noticed that women use the word ‘just’ frequently in emails, conversations and emails. She felt that this was a ‘permission’ word that put the other party in a position of authority and control. Shane Ferro, writing in Business Insider (http://tinyurl.com/zkjutoy), disputes Leanses’s claims saying that women should not have to self-regulate everything that they are saying since this in itself undermines their confidence.

When women try to act more like their male counterparts and use strong language they are often viewed negatively. Therefore, it is important to find your own, unique voice and style that reflects who you are and how you want to be seen. If you are happy to be seen as hard and aggressive, that’s fine. If you want to have a different reputation, look for a way to get your message across in an assertive, yet feminine way.

Believe in yourself, you are in your position because your colleagues and seniors think that you are capable and have a valid perspective. Speak out with authority on topics where you have a viewpoint and something to contribute.

Think about how you want to come across to other participants; what impression do you want to make? What do you want them to say and think about you? Ensure that you wear outfits that make you feel good and confident whilst respecting the dress code.

 Learning suggestions:

  • Think about what you want your reputation to be. What behaviours will reinforce this brand? Make sure that you look and act the part. For example, if you want to be promoted, take actions that demonstrate that you are capable of operating at that level and people will start visualizing you there;
  • Set yourself a goal to be more assertive in meetings. Enlist the help of a trusted colleague who can give you feedback on how you came across and what impact you had on the other attendees. Take this feedback on board and try to improve your interactions in future;
  • Listen attentively to how others put their ideas across. What language do they use? What emotion do they convey; do they remain calm and composed? Do they get angry? Do they emphasize important points? Analyse what techniques are effective in which scenarios and try to incorporate them into your own communication style;
  • Remember these following tips:
    • Use the word ‘I’ so that you retain control;
    • Maintain eye contact;
    • Have a good posture;
    • Express body language by using gestures that convey warmth and openness;
    • Be clear. Make short statements that are to the point and unambiguous;
    • Learn to be comfortable with silence and pauses. This can emphasize the point you are making and also give people time to think and digest what you are saying;
    • Use appropriate language i.e. no swearing and don’t be rude!
    • If you feel strong emotions welling up (for example, tears or anger) take some deep breaths to give you time to compose yourself;
    • Be aware of your voice i.e. not too soft or too loud;
    • Take responsibility for yourself.
  • When you find yourself doubting your ability, remember that ability grows with experience and effort. In other words: “The will must be stronger than the skill” (Sheryl Sandberg);

How many of the tips above do you follow? Identify areas and situations where you can increase your assertiveness.

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By: Angie Falls

In essence we all are time travellers.

Late at night, there is this thought in my mind that just wouldn’t leave me until I wrote it down. I see the past in front of me and realize that I am unique in the universe and that everything revolves around me. Every event and occurrence in time is to teach me. Every step ahead I learn new lessons from the people I meet and the surroundings in which I move. I travel in time to the future. The years pass by me and I can see and feel the time. I only possess the ability to move forward. Unfortunately, I can’t turn back time. So many times, I wish I could. I must google this.

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