Tag Archives: women

Lindsay’s In Business: PART 73: Warmth

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I am feeling a deep sense of warmth.  Like I know I’ve won a big prize, but it hasn’t been announced yet. Let me just revel in this, if you please. I deserve to bask in this warmth.

The warmth comes from knowing I have 2 big contracts coming up after the summer.

It comes from setting up a mini training with my best 15 potential delivery partners – to get them competent and comfortable with explaining and delivering Mirror Mirror to clients.

It comes having lined up 4 of those training sessions – 2.5 hours each;  2 x face to face in Den Haag and London and 2 x virtual – and everyone being keen to join.  It comes from having developed and uploaded 8 x pre-read documents and 5 x pre-watch mini videos to a learning site and getting great coaching and feedback on those from virtual learning consultants Judy and Steve McCann.

It comes from having yesterday seen the final set of reports that will be automatically produced on our new reporting system – and those reports looking great.

It comes from knowing that having spent carefully and wisely, I have funds to do what I need to do for the rest of the year.

And it comes from multiple seeds starting to sprout on business developments and other fronts too.

It seems as if every call / skype meeting / interaction that I’m having about Mirror Mirror is energised, positive, productive and in the flow.

I counted up the number of people now in the Mirror Mirror ‘ecosystem’ as suppliers, contributors or partners – across Product Development, Business Development, Delivery and Management.  They are 35 people I am working with, that I believe in, who are pushing forward with me to get this to fly.

I spoke to one of my ad-hoc advisors yesterday. An experienced ex-CEO with an outstanding track record of success.  I’m lucky to get his time. His advice at this point was indeed:

  • Push through. You know what you have to do and do it your way.  Trust your gut and make your own decisions (after consulting others where you need to, of course). Because if they’re not your decisions, it’s not your logic and you can’t really learn from what doesn’t go wrong.  You have enough experience. Find your leadership style and make it work.
  • Make sure you trust that the people around you can honour your expectations – and if they don’t, stop collaborating with them.
  • Be commercially savvy – .

My modus operandi so far has been to be so grateful for the inputs of anybody to helping develop this concept that the thought of rejecting anyone didn’t exist. But now it’s crunch time. I can’t fall back on that habit.  Every spend has to work for me.  Every delivery has to be excellent.  Every week of work has to move this forward.

But it’s ok.  I’m not tied into contracts I can’t get out of. I’ve spent a long time finding those 35 people.  But ensuring high-quality contributions is now on my radar.

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

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Lindsay’s In Business: PART 71: Devil’s in the detail

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I’m getting on with everything after having had a couple of weeks off. Nothing big to tell you, except about nuance and how important details are in getting things right.

For example, apparently there’s a 33% higher response rate to a more personalised communicationsthan generalised communications.  It takes a little more time to customise, but it’s detail well worth paying attention to.

Here are a more on those lines I’ve found:

The devil is in the detail with …. social media

Social media experts will tell anyone that investing in social is a great idea.  But there’s a payback scale to watch out for before you spend time or money:

  • Level 1 –how much people know the concept – WHAT you are selling (such as socks, widgets)
  • Level 2 – how much people have seen the brand you are putting to that product or service
  • Level 3 – how many touch points people have had with your brand and product or service, and the quality of those (such as heard a presentation, read an article, experienced the product).

The lower you are on that scale, the less effective social media marketing will be – because the extent to which people can relate to your offer determines their likelihood to react.

MBTI is a very well known, widely implemented psychometric tool. Social media promotions will probably get a return on investment.

Mirror Mirror however, is actually selling something people don’t know they need, the brand is not at all known, and people are very unlikely to have experienced its story, philosophy or process.

Everyone needs a digital footprint, however.  That’s why I’ve decided to go for a marketing plan with 95% relationship building and 5% online PR.

Now I can focus better.

The devil is in the detail with …. data reporting

Now that we’re more than half way through building up our new reporting tool based on Tableau, I can see our draft report formats in a new light.

The way that lines are shaded, that blocks are coloured, that space is made on a page of data is absolutely critical, let alone bringing the numbers together in a way that tells an insightful and compelling story.

The devil is in the detail with …. almost everything, it seems… Gone are the days of flippant, adrenaline-fuelled, gut instinct.  Boring, but better, I guess 😊

Mirror MirrorWe identify and close alignment gaps between people in organizations to improve engagement and performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 68: Why agile rocks!

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

I’m sitting at gate 38 at Bangalore airport, waiting for my flight home and it’s 00.32 local time.  I can feel myself getting a tad irritable. It started with the slow-moving queues at the check-in desk.  But I suspect it’s more because I had 2 glasses of prosecco 4 hours ago, I didn’t sleep well last night, and had to get up at the equivalent of 3.00am this morning.

I’m also noticing a stronger feeling that is overtaking this mild irritation. It’s a quiet but deep kind of excitement.  In just 1.5 days at the Agile India conference in Bangalore, I made some great connections: people who might be interested in adding Mirror Mirror to their training portfolio, people who might be interested in buying Mirror Mirror for their teams, people who might be interested in running an interview about Mirror Mirror, and a whole bunch of really friendly, open, non-judgemental new contacts.

My 90-minute talk went well this morning.  Even though it’s difficult to read the local audience, there was a lot participation in in the interactive sections, there were good questions afterwards and I ended up on the Best Rated Speakers list (at least for now).

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Lindsay’s In Business: PART 67: Big Break

group of people playing drums during daytime

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

WHOA!!!! Finally!!  Here are the headlines….   (cue heavy, dramatic drum beat)

  • Oil and gas major
  • 8 teams plus the leadership team
  • Merger and change situation
  • MIRROR MIRROR AGREED AS THE INTERVENTION TO DELIVERY CULTURAL INTEGRATION

Yes! we have verbal agreement on a multi-team cultural integration programme in the UK.  With some proposal tweaks, we expect contract signing in 2 – 3 weeks.  So, it’s not quite full celebrations yet but we are 98% there.  I couldn’t wait to share the news! : )

The story behind that is that there’s a huge change going on alongside a multi-team merger.  Our contact there is responsible for helping it all go smoothly from a people perspective.  He’s aware that there are multiple realities going on that are not aligned: different cultures, different levels of understanding around what is happening and why, different levels of exposure to the change management activities that have taken place so far.

He wants to use Mirror Mirror to:

  1. assess the extent to which behaviours (the operating culture) in the new organization are compatible,
  2. assess current perception on the shared changing context,
  3. use those insights to inform stakeholders driving the change, and evaluate the work done so far,
  4. work the data collected at a team level to improve shared understanding and behaviours, increase engagement and ownership, leading to more successful integration and change.

This is exactly what we’ve been working towards. The implications are a huge new case study that could open doors to more such work.  It’s huge and almost as if everything so far has been leading to this point, which is a bit fatalistic and dramatic, but hey.

Work should begin next month.

I’m ready.

Mirror Mirrorbecause a collective focus, with each team at the centre, drives performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Lindsay’s In Business: PART 65: Getting the whole experience right

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What happens when you realise your path is entrepreneurship rather than employment? Lindsay takes up the challenge and shares an account of her journey as it unfolds…

There’s one café in the town I live in that is just packed.  Several other café’s in the same street look embarrassed being so empty in comparison. It’s called Kek and I usually avoid it because I don’t like busy places. But last week, a friend texted me to suggest we meet up there and it was too late to try changing venues by the time I got the message.

She was already there when I arrived, and it looked like the chair opposite her was the last one available in the whole cafe.  It was bustling and I tried not to bristle with hostility for the lack of space.

Over the following half-hour I didn’t realise how much the experience there had seduced me: it was such a subtle transition. The service was impeccable, the delivery was prompt, the coffee was presented with care and tasted great, the ambiance was warm and relaxing, the décor was fascinatingly homely – with that kind of bohemian, natural mix-and-match look, without looking overdone or pretentious. The music was funky and not too loud.

There’s actually a sign they have to use at the front door informing people how to queue without getting in the way of the cyclists outside – it’s that popular.

They’ve got it ALL RIGHT.  All of it. Every aspect. It’s an inspiration.  And that’s where I’m going with Mirror Mirror now.

I delivered a workshop for a small consultancy in London last week.  I know one of the guys there – he’s fantastic – very professional (another inspiration) and he’s helped get me in to this consultancy to help their team as well as to show them how it works so they can offer it to their clients.  We’ve already been working hard to submit 3 proposals to their clients, which is exciting.

My consultancy contact loved the Mirror Mirror report and workshop – he’s such a fan. Afterwards, he said

“Why don’t you print the report on thicker paper, add a field ‘Your Name’ and some spaces for notes, so that people in workshops can make it their own?  You could put it in a proper binder so it looks like something they want to keep.”

So cool.

We are starting to hone every aspect of the user experience.  Our last customer told me they loved how we customised our process to suit them. Right now, I’m on a train to Cologne for a workshop to set up our first database.  With this we’ll be more able to add / change questions and their phraseology. And we are starting to gather enough benchmark data that we’ll be able to include comparison stats in our reports.

The report we issued for the consulting organization earlier this week included ‘error bars’, which shows the average score per item as well as what the highest and lowest scores are.  This is very important detail when you want to know where the team is already aligned. I can’t tell you how long it took to pull that together – and it seemed to be one of those problems that seems to be difficult even though there was always some kind of reason why it didn’t happen – but we kept going with it and will never go back.

My ‘chat’ / pitch is getting much better after so much practice.  I’m constantly updating our customer facing materials as the explanation improves.

One of the clients we are pitching too loved the slides we sent him before a meeting so much that we didn’t need to go through them at all – they had already accelerated our conversation.

Amazingly, I’m getting compliments on how I’m doing as a facilitator and feel ready to facilitate any group, no matter how senior.  It’s moving forward.

I did have a bit of a dip last week as 3 possibilities I had been chasing last year fell through (budget / priorities / other) but that was then.

Yesterday I submitted another proposal to a global foods organization I’ve been courting for a while – and got on well with my contact there when we finally got to meet on my last London trip.

I do get feedback that the global consultancies already have offerings like this. But that’s where I can compete. They wrap it up in months-long consultancy packages.  Mirror Mirror is a lean intervention and clients seem to be very happy.  That’s what I’m working on.

Someone indicated that they thought my progress hadn’t been that fast after 2 years of having the product on the market.  A while back, that thought would have hurt.  These days, I just disagree.  Sod what they think.

This isn’t just a consultancy offering it’s a proprietary process in constant development.  Areas on my list to progress are legal and financial. I’m outsourcing jobs on graphic design, data management, platform development and marketing.  I’m doing business development, working up delivery partners, building up my knowledge in multiple disciplines, talking to universities about research proposals, and the list goes on.  I’m fully busy and not for the sake of it, I don’t think!

Now I’m going to do things at a pace that makes sense.  I have the luxury of the family loan I got at the end of last year to do that.  I spend wisely, work hard, and I’m aiming to be the best.

Mirror Mirror – … because a collective focus, with each team at the centre, drives performance.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

Challenge yourself

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No matter what you do, you need to challenge yourself. People often take the easy way because it involves less work. The only way to become better at anything is by accepting challenges and trying to conquer them. You become a stronger and better person when you are forced to work hard to get something. In addition, the reward seems even sweeter when you’ve worked extremely hard and overcame obstacles to reach your goal.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com

 

Be the best you can be

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No matter what you do, you should do it to the best of your ability. You should set goals and work as hard as you can to reach these goals. I measure success by how much effort I have put forth, not by other’s people assessment of my accomplishments. If I have tried as hard as I can, then I am a success, no matter what the result of my endeavor.

Your story, our platform: If you’ve got a story and would like to share it with other Femflectors, please let us know. Femflection is all about transferring learnings to help others, be they big or subtle. We want to connect with your feelings, your learnings, your reflections or your hopes for the future – in blog or interview format. Express yourself here. Get in touch with us via anja.uitdehaag@femflection.com

For more content visit our website http://www.femflection.com