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The Netherlands
On Friday 14 December, we discovered that some reports we had produced for an EU organization in Berlin were incorrect. The reports were out of our normal scope, and created at the client’s request, for 15 managers based on ratings given to these four statements by people in their teams:
- My manager sets clear goals and objectives
- My manager is available to help with problems
- My manager initiates discussions on progress
- My manager provides feedback and direction as needed
This is part of a section of our work that looks at factors of team effectiveness that are mainly outside of the control of the team members themselves.